
Tactical insights for first-time founders to outsmart the burn, the churn & the breakdown.

Hey Founder,
Happy New Year!
Once again, the internet is overflowing with word-of-the-year posts, reset rituals, and promises that this will be the year everything shifts.
But 2025 already sparked a different kind of shift - one where founders started saying what they meant, publishing without second-guessing, and trusting their voice without asking ten people if it sounded “professional” enough.
In 2026, the shift gets quieter and harder. It’s not about showing up louder; it’s about not asking for permission.
Because most founders aren’t blocked by skill, capital, or opportunity - they’re slowed down by other people’s narratives: the investor who ghosts, the friend who doubts, the silent chorus of LinkedIn opinions you never asked for.
So here’s the question I’m starting the year with:
If your customers already voted “yes” with their time and money, and you stop listening to everyone else, how would you lead 2026 differently?
The Margin
You don’t need permission.
But somewhere along the way, most of us started waiting for it.
We grew up with an invisible panel in our heads. First, it was teachers and parents, then bosses, investors, and “smart” voices we quietly over-indexed - even when they’d never built what we’re building.
Over time, that panel wrote a silent rulebook:
Real founders raise rounds.
Real founders don’t post like creators.
Real companies hit certain metrics and follow certain timelines.
You didn’t choose those rules; they just seeped in.
Meanwhile, your customers already voted.
They paid you. They referred you. They stayed.
That’s the only approval that ever counted.

Your customers…
Take Justin Welsh. He runs a multi-million-dollar solo business with more freedom and margin than most funded founders ever touch.
And yet, even he’s admitted to questioning whether he’s a “real” founder - because his world doesn’t look like Demo Days or YC batches.
That’s what a fake scoreboard does. You can be winning on every metric that actually matters - freedom, profit, autonomy - and still feel behind, simply because you're playing by someone else’s rules.

Or take Oliver Cookson, founder of Myprotein. No investors, no network, no fancy credentials - just a hunch about where the margin was, a £500 overdraft, and a basic website.
He sold. Customers came back. Last year, the business did over $200 million in sales. No permission. just a clean scoreboard.
Same with Michael Arrington, founder of TechCrunch. No media pedigree, no economist internship, no green light from “real” journalists. He launched a blog, published obsessively, and let readers decide if it was legit.
Some dismissed it as a noisy link farm. But attention, trust, and cash speak louder than opinions ever could.
Different stories, same lesson: Ignore the fake scoreboard (who approves of your path).
Obsess over the real one (who buys, stays, and tells others).

So whose vote actually matters?
Yours: What are you building, and who does it serve?
Your customers: Do they stay, expand, and refer without needing a chase?
Your team: Can strong people do their best work under your leadership?
Founders run into trouble when they start performing for a fourth group: spectators. People with opinions but no skin in the game - no cost if you're wrong, yet somehow renting space in your head.
Here’s the 2026 filter: “Does this person pay a price if I get it wrong?”
If not, they don’t get a vote.

Tiny Reframe
Ditch resolutions. Own responsibilities.
Resolutions are usually performative, crafted to impress, easy to forget, and rarely anchored in what truly moves a business forward. They sound great on social media, filled with revenue goals and new habits meant more for optics than impact.
They’re easy to declare - and just as easy to abandon - because they’re about how things look, not what they require.

How we go back on “Resolutions”…
Responsibilities are different.
They don’t need to be shared or validated.
They quietly ask whether you’ll show up for the parts of the business only you can hold - even when no one’s watching.
That includes how you lead when things aren’t working, how you make decisions under pressure, and how you decide what’s worth your time - and what’s not.
When you anchor your year in responsibility, the outcomes tend to follow: revenue, retention, trust, clarity - they all compound on top of what you refuse to delegate.
So instead of asking “What are my resolutions?”, ask:
What are the three responsibilities I refuse to outsource this year?
For example:
“I own the quality of our decisions.”
“I own the health of our culture.”
“I own the clarity of our strategy.”
Everything else can flex.
These don’t.

3 Margin Moves To Plan Like No One Is Coming to Save The Day
Here are three concrete plays you can run in January to shift from intention to ownership and start building with margin, not just motion.
1. Use the SPADE Framework on One Avoided Decision
Pick one decision you keep circling (a hire, pricing, focus, or product call) and run it through SPADE:
S – Setting
What are we deciding? Why now? What changes if we get it right? When must this be done?P – People
Who owns it? Who approves it? Who’s consulted but doesn’t get a vote?A – Alternatives
List 3–5 real options - distinct, feasible, and covering the problem space (not just tweaks).D – Decide
Make the call. Write 3 lines: why this, why now, what the tradeoffs are.E – Explain
Share the outcome with your team - what’s happening, why, and when it’ll be revisited.
One clean SPADE usually beats a month of indecision masked as strategy.
2. Ship One No‑Permission Move This Quarter
Turn that SPADE outcome into something your team or customers can feel: a meeting you cancel, a price you raise, a project you kill, or a process you simplify.
Put it on the calendar with one clear owner and a “did it work?” check 30 days later.
If nobody notices, it wasn’t a real no-permission move.
3. Install a Brutally Simple Scoreboard
Build a scoreboard that cuts through noise and only reflects what matters.
You: % of time spent on founder work only you can do, not ops others could handle.
Team: Monthly ask: “Can you do your best work here?” Track regretted attrition.
Customers: Use metrics like ICP retention or net revenue expansion, not just vanity growth.
Review monthly. If any line dips two months in a row, change behavior, not goals.

Tough Love Corner
A great subscriber question this week:
“We’re a 12-person remote SaaS team starting to close larger B2B deals in the US. Some vendor forms are asking about insurance - what do we actually need at this stage (must-haves vs nice-to-haves) so we’re covered but not overpaying?”
At your stage, the goal is simple: cover the risks your customers and regulators care about - without buying a Series B insurance stack.
Must-haves for an early-stage B2B SaaS:
Tech E&O (Errors & Omissions)
Covers bugs, outages, SLA failures - the policy customers usually mean by “professional liability.”Cyber Liability
Covers data breaches, ransomware, and response costs (forensics, legal, PR). Often bundled with Tech E&O.
General Liability (GL)
Cheap, mostly contract-driven (bodily injury/property damage), but often required by enterprise customers.
Workers’ Comp
Legally required in most U.S. states - even for remote teams. Must reflect where employees actually live.
Basic D&O (Directors & Officers)
Makes sense once you have outside capital, a board, or are signing complex contracts. Covers founders against claims tied to governance or misrepresentation.
Nice-to-haves (for later)
EPLI, fiduciary, umbrella, international locals - helpful as headcount grows, benefits expand, or foreign contracts land, but not urgent unless a specific deal demands it.

Got a burning founder question?
Send it my way, just hit reply.
Founder’s Toolbox
Some cool picks that you won’t find anywhere else:
Before you go…
Richard Montañez was a janitor at a Frito-Lay factory when layoffs threatened his job. He took home a few plain Cheetos, added the flavors he grew up with, and made his own version - Flamin’ Hot.
Then he did the unthinkable: skipped the org chart, cold-called the CEO, and pitched it himself.
That one decision didn’t just change his title - it helped save the factory and the jobs around him.

Founders forget this sometimes: No one is coming to save you. And that’s not a threat - it’s an advantage.
Choose your responsibilities accordingly. That’s the real moat.
Wishing you a clear, committed start to 2026.
See you next Thursday,
— Mariya
What did you think of today’s issue?
Hit reply and let me know. I read every single one (for real).
About me
Hey, I’m Mariya, a startup CFO and founder of FounderFirst. After 10 years working alongside founders at early and growth-stage startups, I know how tough it is to make the right calls when resources are tight and the stakes are high. I started this newsletter to share the practical playbook I wish every founder had from day one, packed with lessons I’ve learned (and mistakes I’ve made) helping teams scale.



